Most Popular Questions​

We're here to provide the answers you need.

🛠️ Maintenance & Repairs

Q: How often should I service my HVAC system?

A: We recommend servicing your heating and cooling system at least once a year—ideally in the spring for AC and in the fall for heating. Regular maintenance improves efficiency and helps prevent unexpected breakdowns.

A: Common reasons include dirty filters, low refrigerant, blocked vents, or thermostat issues. Our technicians can diagnose the problem and restore comfort quickly.

A: First, check your thermostat settings and circuit breakers. Then remove the filter and look at a strong light source to see if more than half the light is able to come through. If yes, then the filter may still be good, but if less than half the light penetrates, it needs to be replaced. If the issue persists, call us for 24/7 emergency repair service.

A: Unusual sounds or odors could indicate mechanical issues, clogged components, or even electrical problems. It’s best to have a professional inspect it promptly.

A: If your system won’t turn on, cycles on and off frequently, or doesn’t match the room’s temperature, your thermostat may need repair or replacement.

🌬️ Indoor Air Quality & Comfort

Q: How can I improve the air quality in my home?

A: Installing a whole-home air purifier, upgrading your air filters, and scheduling routine duct cleaning can significantly enhance indoor air quality.

A: If you experience dry skin or frequent static in winter, a humidifier may help. In damp or musty environments, a dehumidifier can prevent mold and improve comfort.

A: Musty odors, visible mold near vents, or allergy-like symptoms can all indicate mold growth. We offer inspections and solutions for mold-related HVAC issues.

🏠 Installation & Replacement

Q: How do I know if I need a new HVAC system?

A: If your system is over 10–15 years old, needs frequent repairs, or can’t maintain a consistent temperature, it may be time to consider replacement.

A: Proper sizing depends on square footage, insulation, window placement, and more. We offer free in-home assessments to recommend the right size and model.

A: Most residential HVAC installations are completed in one day, though complex systems may take longer. We’ll provide a clear timeline during your estimate.

A: In some cases, yes—but for best performance and efficiency, we often recommend replacing both if they’re older or mismatched.

A: Yes, we offer complimentary in-home estimates for new installations and system upgrades.

💰 Cost & Efficiency

Q: How much does a new HVAC system cost?

A: Pricing varies based on home size, system type, and efficiency ratings. On average, residential systems range from $5,000 to $12,000 installed. We’ll provide a customized quote.

A: Absolutely. Modern HVAC systems use significantly less energy and can reduce monthly utility costs by up to 30% or more.

A: Yes! Many utility companies and government programs offer incentives for energy-efficient systems. We’ll help you identify what’s available in your area.

A: Yes, we offer flexible financing plans with approved credit to make your home comfort upgrades more affordable.

❄️ Air Conditioning & Refrigerant Questions

Q: Why is my AC freezing up or leaking water?

A: This can be caused by restricted airflow, low refrigerant, or a clogged drain line. We’ll inspect and resolve the issue quickly.

A: We recommend setting your thermostat to 76–78°F when you’re home and raising it a few degrees when you’re away to save energy.

A: R-22 (Freon) has been phased out due to environmental concerns. If your system uses it, we can help you plan for a safe and cost-effective upgrade.

📞 Service & Scheduling

Q: Do you offer 24/7 emergency repair services?

A: Yes, we’re available around the clock to handle urgent heating and cooling problems.

A: Absolutely. All our technicians are certified, experienced, and background-checked for your peace of mind.

A: We proudly serve the entire Wasatch Front and surrounding communities. Contact us to see if we cover your location.

A: Yes! Our seasonal maintenance packages include priority service, discounts on repairs, and peace of mind all year long.

A: Yes, you can book appointments 24/7 through our online scheduling tool.

Still looking to know more?

Contact us via phone at:
(801) 970-0864
or by email at:
[email protected]